Refund policy

Because we sell food, we don't accept returns.

If your order arrives damaged, incorrect, or missing items, email hello@lootgrocery.com within 7 days of delivery with your order number and a photo. We'll replace the item or refund it, your choice.

Orders can be cancelled for a full refund any time before they ship.

Refunds go back to your original payment method. Your bank may take a few days to post it.